Suicide hotlines, such as the National Suicide Prevention Lifeline (1-800-273-8255), is a toll-free hotline to call when individuals feel distressed or are thinking about harming themselves.
While suicide is, in fact, an emergency situation, it can often be averted. That’s why these types of hotlines exist. They offer emotional support and give individuals in crisis an outlet to talk to a trained professional. Of course, each situation is different; therefore, no two conversations will be the same.
The most important thing to understand about calling a suicide hotline is that each can connect you to a trained crisis counselor 24/7. Everything remains confidential, and there is no time limit to how long you can speak with a crisis counselor.
However, confidentiality is only given to a certain extent. While crisis counselors are trained in collaborative problem solving, they may call emergency services, without consent, if the individual is threatening to harm themselves. But first, the crisis counselor will do everything in their power to come up with a safety plan to talk the individual down before that happens.
Moreover, suicide hotlines act as the epicenter of mental health resources. They can offer specific emotional support by connecting individuals with an adequately trained counselor for the situation (for example, LGBQT+, veteran support, abuse, etc.). They can refer individuals to more long-term solutions, such as local mental health services.
Regardless of the outcome, when you call a suicide hotline, there will be a trained and caring individual ready to listen to you without judgment. They’ll provide you with the necessary emotional support and mental health resources, and make sure you feel supported, heard, and seen.
You can also call a suicide prevention hotline to learn more about supporting a family member or friend in crisis. The crisis counselors will offer guidance on how to talk to your loved ones, provide mental health resources, and help you develop a step-by-step plan to help the individual in need.