Patient Portal

For current patients

Elevate Psychiatry Patient Portal

Elevate Psychiatry patients in Miami and across Florida use a secure athenahealth patient portal. Log in below to message your care team, check upcoming visits and keep your information up to date.

What you can do in the patient portal

The portal is the fastest way to reach Elevate Psychiatry between appointments. Features available to you depend on how your account is set up, but most patients use it to:

Message your care team

Send non-urgent questions to your psychiatrist or nurse practitioner and receive replies securely, without phone tag.

Review appointments

See upcoming in-person visits in Coconut Grove or Doral and telehealth appointments anywhere in Florida.

Forms and records

Complete intake paperwork before your first visit, update your contact and insurance details, and review visit information.

Medication refills: request refills through the portal or by calling (305) 908-1115. Please allow time for review before you run out, especially for controlled medications that require a visit.

First time logging in?

  1. Look for the portal invitation email sent after you scheduled with Elevate Psychiatry. It contains a link to create your account.
  2. Open the link, confirm your identity with your date of birth, and create a password.
  3. Bookmark 18528.portal.athenahealth.com or this page so you can find it again.

Did not receive an invitation, or the link expired? Call our front desk at (305) 908-1115 or use the contact page and we will resend it.

Trouble logging in

  • Forgot password: use the "Forgot password" link on the portal login screen. The reset email can take a few minutes; check your spam folder.
  • Locked account or wrong email on file: call the office and we will update your record so you can log in.
  • Using the portal on a phone: the portal works in any mobile browser. Use the same email and password as on a computer.
Make sure it is the right practice. Several unrelated clinics use similar names. This portal is for patients of Elevate Psychiatry in Miami, Florida (Coconut Grove, Doral and Florida telehealth). If your clinician is not listed on our team page, your portal belongs to a different practice.

Not a patient yet?

Elevate Psychiatry provides psychiatric evaluation and medication management for adults 18 and older. You can see us in person at our Coconut Grove and Doral offices in Miami, or by secure video from anywhere in Florida through our virtual psychiatry service. Learn more about finding a psychiatrist near you in Miami, or book your first appointment online.

Patient portal FAQ

Is the patient portal secure?

Yes. The portal is hosted by athenahealth and uses encrypted, password-protected access designed for protected health information.

Can I use the portal for an emergency?

No. Portal messages are not monitored around the clock. If you are in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

How quickly will my care team reply?

Messages are answered during business hours. For anything time-sensitive, call (305) 908-1115.

Can I schedule a new appointment online?

Yes. New and returning patients can book through our online scheduling page.

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